Support

Delivering value, responsiveness, consistency and quality.

To be a truly successful company, you need access to software support when you need it, connecting directly to trained personnel who can answer your questions and help you solve any issues. That’s what our Client Support program is all about.

Our experienced professional services team has been working successfully with a wide range of clients and industries for many years. Their expertise in financial management and the technology that supports it is built into our implementation methodology designed to get you up and running quickly on our system on time and on budget. And through our 30-day free trial, F9 can be installed in minutes, delivering full functionality and technical support throughout the trial period.

Another valuable option is InforXtreme: a 24×7 online self-service portal offering direct access to the tools, information, and people that can help you optimize your Infor solutions. It’s our way of keeping you connected all the time with us.

Quick Links

InforXtreme

Enter the InforXtreme portal to access critical support resources including software updates and release notes, log and track incidents online, and network with other F9 users.

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License Transfer

Transfer F9 Licenses. You can easily transfer an activated F9 license. For more details and instructions.

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F9 Reactivation

To request a license reactivation due to hardware failure please complete the F9 Reactivation form and return the scanned document.

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