F9's Supported ERP Systems

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System Requirements

Experience the power of F9.

Do I have Excel 32-bit or 64-bit?

  • In Excel choose File
  • Select either Account or Help
  • Under Product Information click About
Do I have Excel 32-bit or 64-bit?

Do I have Excel Click-to-Run?

  • From Control Panel choose Programs and Features
  • Select Microsoft Office and click Change
  • In the opened window you will see different options depending on whether it is a full or Click-to-run version

Click-to-Run Installation:

Click-to-Run Installation

Full Installation:

Full Installation

F9 Report Writer / Viewer

F9 Scheduling Hub

Operating Systems

Desktop / Workstation

  • Windows 8.1, 10 (32 and 64-bit) (Win 10 S is not supported), and Windows 11 (64-bit) - (Note: For F9 products using PSQL on Windows 10/11, only PSQL V12 and above is supported.)

Server

  • Windows Server 2016/2019 (Note: For F9 products using PSQL on Windows Server 2016/2019, only PSQL V12 and above is supported.)
  • Windows Server 2012 and 2012 R2 (Note: Server Core installations with WoW64 uninstalled are not supported)

Not supported

  • Windows 11 (32-bit)
  • Windows 10 S
  • Windows XP and earlier and Windows Server 2003
  • Windows RT
  • F9 Professional LDI Editor supported on Windows XP

Visual Studio 2013 Redistributables

F9 V6 and above uses Visual Studio 2013 libraries. If you do not have the 2013 redistributables installed, please download them from here and install them prior to installing F9.

  • Visual Studio 2013 Redistributables
  • F9 V6.5 Licensing

    Requirements

    • F9 uses standard https port 443 to communicate with FlexNet licensing servers
    • Online licensing activation/deactivation requires unrestricted access to: https://inforf9.flexnetoperations.com/flexnet/deviceservices
    • FlexNet licensing services have TLS 1.2 as a minimum configuration requirement
    • FlexNet licensing requires %LocalAppdata%\F9\License and %ProgramData%\F9\License folders to be preserved

    F9 V6.5 has two options for licensing.

    Standalone/Workstation License

    This is per user license that is assigned to a single machine.

    Cloud Server/Concurrent User License

    This is hardware independent license and is activated on a FlexNet Cloud Server. It is recommended for environments with Load balancing or virtual machines that are instantiated and brought down frequently. This licensing option requires a constant internet connection.

    Microsoft Office Excel Versions

    Supported Versions

    • Microsoft 365 Enterprise, Business Standard or Apps for Business. Excel must be installed on-premise (full installation on desktop) (32 or 64bit)
    • Office 365 ProPlus with Excel installed on-premise (full installation on desktop) (32 or 64bit)
    • Office Standard or Professional Plus 2013/2016/2019 with Excel installed on-premise (full installation on desktop) (32 or 64bit)
    • Excel 2019 (32 or 64bit) (Desktop Application)
    • Excel 2016 (32 or 64bit) (Desktop Application)
    • Excel 2013 (32 or 64bit) (Desktop Application)

    Not supported in F9 V6.5 or V5.5

    • Excel 2010 (32 or 64bit)
    • Excel 2007

    Not supported

    • Office Online
    • Incompletely downloaded/installed versions of Click-To-Run Office ProPlus

    Bitness of Excel

    Recent Office and Excel comes in two architectures called "bitness" - either 32-bit or 64-bit. Versions of Excel after 1994 and before Excel 2010 were 32-bit only. The F9 add-in must match the bitness of the Excel it is attaching to. There are different F9 installs for 32 and 64-bit Excel.

    Click-to-Run Office

    F9 Report Writer and F9 Viewer require .NET Programmability support in Excel. Only fully installed versions of Office are supported. Click-to-Run versions that are only partially downloaded or installed locally are NOT supported. Office running on the Web is not supported. ...see more

    F9 Publishing to Viewer Restrictions

    • External links that are parameters of an F9 formula are not supported when published to F9 Viewer
    • External links that are parameters of an Excel formula (but not within an F9 formula) are supported when published with the Enabled Parameters option only

    Microsoft .NET Framework Requirements

    • .NET Framework 4.5 or later is required. On some Windows operating systems, .NET Framework must be enabled as a feature within the OS

    Remote Desktop Services/Terminal Server and Citrix

    • Windows Server 2016/2019
    • Windows Server 2012 (64-bit) and 2012 R2 (64-bit)

    Databases Supported (Dependent on accounting system)

    • Microsoft SQL Server 2012/2014/2016/2017/2019, SQL Express (Note: SQL Server Native Client ODBC driver is not supported after SQL Server 2012)
    • Providex 5.14.0.0
    • FoxPro 9
    • Oracle 10g, 11g
    • Actian Zen PSQL™ (formerly Pervasive) up to version 14 (client 32-bit). For F9 Scheduling Hub or F9 add-in Scheduler, the "Allocate Resources at Startup" setting in the Pervasive Control Center should be enabled. Also for F9 products using PSQL on Windows 10 and Windows Server 2016, only PSQL V12 and above is supported.

    Hardware

    Disk space

    Individual F9 products typically take up less than 30MB of space. An F9 Professional installation with Datapump and Actian Zen PSQL combined may approach 300MB.

    Memory

    This can vary widely depending on the size of the data in your ERP and the functionality you use in F9. The base F9 add-in along with it's dependent components takes approximately 60MB of RAM. For F9 Professional, the base Pervasive database engine requires approximately 140MB of RAM. Large amounts of data may add to this value significantly. It is important to understand that the size of the content of your workbooks can be quite substantial in memory and Excel's memory usage can easily dwarf the amount of memory used for F9 itself. These are per-user amounts as well so shared server resources need to be examined carefully to maximize performance.

    F9 Scheduling Hub Requirements (*)

    • Workstation OS: Windows 8 through Windows 11 (**)
    • Server OS: Windows Server 2012 through Windows Server 2019 (**)
    • Windows Task Scheduler
    • .NET Framework 4.5
    • Excel 2007 SP2 or higher (32 or 64bit versions) (***)
    • F9 Report Writer and/or F9 Viewer installed and configured
    • For ERPs using Actian Zen PSQL (Pervasive) databases (this includes F9 Professional implementations), the "Allocate Resources at Startup" setting in the Pervasive Control Center should be enabled
    (*) F9 Scheduling Hub was previously called 'F9 Report Manager' in F9 Version 5.
    (***) Office 2007 has reached end of extended support from Microsoft. Excel 2007 specific issues will not be addressed.

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