F9's Supported ERP Systems

Don’t see your ERP? Contact Us

System Requirements

Experience the power of F9.

Do I have Excel 32-bit or 64-bit?

  • In Excel choose File
  • Select either Account or Help
  • Under Product Information click About
Do I have Excel 32-bit or 64-bit?

Do I have Excel Click-to-Run?

  • From Control Panel choose Programs and Features
  • Select Microsoft Office and click Change
  • In the opened window you will see different options depending on whether it is a full or Click-to-run version

Click-to-Run Installation:

Click-to-Run Installation

Full Installation:

Full Installation

F9 Report Writer / Viewer

F9 Scheduling Hub

Operating Systems

Desktop / Workstation

  • Windows 8.1 and 10 (32 and 64-bit) (Win 10 S is not supported) - (Note: For F9 products using PSQL on Windows 10 and Windows Server 2016/2019, only PSQL V12 and above is supported.)

Server

  • Windows Server 2016/2019 (Note: For F9 products using PSQL on Windows 10 and Windows Server 2016/2019, only PSQL V12 and above is supported.)
  • Windows Server 2012 and 2012 R2 (Note: Server Core installations with WoW64 uninstalled are not supported)

Not supported

  • Windows 10 S
  • Windows XP and earlier and Windows Server 2003
  • Windows RT
  • F9 Professional LDI Editor supported on Windows XP

F9 V6 Licensing

F9 V6 uses Named-User licensing which is also tied to the computer used when activating.

Load Balancing

These licenses cannot be load balanced. In such scenarios, the best approach which can be utilized:
  • F9 named users can be configured to be automatically directed to the particular server they were activated on

Local User Profile

Local user profile persistence is required. Environments where local user profiles are deleted on logoff are not supported.

Microsoft Office Excel Versions

Supported Versions

  • Office 365 ProPlus with Excel installed on-premise (full installation on desktop) (32 or 64bit)
  • Office Standard or Professional Plus 2013/2016/2019 with Excel installed on-premise (full installation on desktop) (32 or 64bit)
  • Excel 2019 (32 or 64bit) (Desktop Application)
  • Excel 2016 (32 or 64bit) (Desktop Application)
  • Excel 2013 (32 or 64bit) (Desktop Application)

Not supported in F9 V6

  • Excel 2010 (32 or 64bit)
  • Excel 2007 (*)
(*) Office 2007 has reached end of extended support from Microsoft. Excel 2007 specific issues will not be addressed.

Not supported

  • Office Online
  • Incompletely downloaded/installed versions of Click-To-Run Office ProPlus

Bitness of Excel

Recent Office and Excel comes in two architectures called "bitness" - either 32-bit or 64-bit. Versions of Excel after 1994 and before Excel 2010 were 32-bit only. The F9 add-in must match the bitness of the Excel it is attaching to. There are different F9 installs for 32 and 64-bit Excel.

Click-to-Run Office

F9 Report Writer and F9 Viewer require .NET Programmability support in Excel. Only fully installed versions of Office are supported. Click-to-Run versions that are only partially downloaded or installed locally are NOT supported. Office running on the Web is not supported. ...see more

F9 Publishing to Viewer Restrictions

  • External links that are parameters of an F9 formula are not supported when published to F9 Viewer
  • External links that are parameters of an Excel formula (but not within an F9 formula) are supported when published with the Enabled Parameters option only

Microsoft .NET Framework Requirements

  • .NET Framework 4.5 or later is required. On some Windows operating systems, .NET Framework must be enabled as a feature within the OS

Remote Desktop Services/Terminal Server and Citrix

  • Windows Server 2016/2019
  • Windows Server 2012 (64-bit) and 2012 R2 (64-bit)

Databases Supported (Dependent on accounting system)

  • Microsoft SQL Server 2012/2014/2016/2017/2019, SQL Express (Note: SQL Server Native Client ODBC driver is not supported after SQL Server 2012)
  • Providex 5.14.0.0
  • FoxPro 9
  • Oracle 10g, 11g
  • Actian Zen PSQL™ (formerly Pervasive) up to version 14 (client 32-bit). For F9 Scheduling Hub or F9 add-in Scheduler, the "Allocate Resources at Startup" setting in the Pervasive Control Center should be enabled. Also for F9 products using PSQL on Windows 10 and Windows Server 2016, only PSQL V12 and above is supported.

Hardware

Disk space

Individual F9 products typically take up less than 30MB of space. An F9 Professional installation with Datapump and Actian Zen PSQL combined may approach 300MB.

Memory

This can vary widely depending on the size of the data in your ERP and the functionality you use in F9. The base F9 add-in along with it's dependent components takes approximately 60MB of RAM. For F9 Professional, the base Pervasive database engine requires approximately 140MB of RAM. Large amounts of data may add to this value significantly. It is important to understand that the size of the content of your workbooks can be quite substantial in memory and Excel's memory usage can easily dwarf the amount of memory used for F9 itself. These are per-user amounts as well so shared server resources need to be examined carefully to maximize performance.

F9 Scheduling Hub Requirements (*)

  • Workstation OS: Windows 8 through Windows 10 (**)
  • Server OS: Windows Server 2012 through Windows Server 2019 (**)
  • Windows Task Scheduler
  • .NET Framework 4.5
  • Excel 2007 SP2 or higher (32 or 64bit versions) (***)
  • F9 Report Writer and/or F9 Viewer installed and configured
  • For ERPs using Actian Zen PSQL (Pervasive) databases (this includes F9 Professional implementations), the "Allocate Resources at Startup" setting in the Pervasive Control Center should be enabled
(*) F9 Scheduling Hub was previously called 'F9 Report Manager' in F9 Version 5.
(***) Office 2007 has reached end of extended support from Microsoft. Excel 2007 specific issues will not be addressed.

Have a specific question? We’re here to help!

Contact Us